Terms and Conditions
High Quality Solutions
We only design, engineer and install the highest quality solutions throughout all our business.
We want our products to sell and that only happens if you work with trustworthy brands, competitive and affordable prices and a high level of service.
We endeavor to understand our clients needs and preferences from the very start and do all we can to provide the highest quality service 24/7.
If you have picked one of our standard models out of the box solution you will be delivered with all you need in a carton package. You may need to add a stand or a motorised flight case at check out and if you did not, you will need to order one.
Once we have confirmed your order with a quick send of some pictures from you of the location and a confirmation of the exact measurement and space you will be first sent the operational information of our solutions to make sure you have everything you need for your installation.
Should you need installation assistance our partner network are on hand to install the display with you. Our calibration and service engineers are on hand to help all our partners.
Whether a single stand alone display or a stadium sized installation we have developed the methodology so that everyone involved understands the process.
We’ll work with you to understand quieter periods for installations or even manage the process overnight or through the weekend where needed.
So, what is the catch? How do we possibly manage to afford free installation? Well, it is simple, our products are high quality and we have a terrific reputation.
All our solutions are designed to be managed with ease we understand how we can cost effectively deploy the solution you need and ongoing maintenance.
It is in our interest to give you a professional service, be there in your region every step of the way to make sure our teams are able to support you as and when you need.
Our De/Re Warranty is all about making sure our solution is installed professionally day one. Therefore you receive all you need out of the box and we are there every step of the way to support you.
24 hour Service
In the event of a display breaking down we will ensure technical assistance is no more than 24 hours away from solving the problem at hand. That means a true 24/7 support network.
We will tailor the service you need to the solution we offer.
Not only do we ensure 100% working order on each site service but our scheduled maintenance program that you can purchase separately to your order highlights our ability to offer you support for any potential issues before a screen falls out of service. We include 1 email callback a year per display as standard.
Please use your contact with us as you envisage with your next in your business requirements.
What is the point in having a display that’s constantly not maximised to the needs of your business?
Or worse constantly out of service?!
Our solutions all offer data reporting feedback that is given direct from each screen to allow us to fully communicate to our service teams exactly what each display requires. We also can install sensors to monitor the display or lighting use.
Without fail, and 100% trackable, we will visit to discuss your support needs, clean, maintain and optimise it’s usage. From tailor built content service needs to the more complex integration to suit the needs of your business and all worked out in an easy to manage network ready to work efficiently.
Our service teams are charged per customer and are highly motivated and are more than happy to give feedback on any questions you may have regarding our servicing. In sites with high footfall it’s not unusual for us to visit multiple times per year, month or even a week.
Honest expert Advice
We’ve learnt that to give our best ideas and advice we need to listen. This is what has developed long standing relationships with our ever growing client base. It’s not just about listening to Heads of Organisations or CEOs, but everyone that makes that company work. Without this aspect we are shooting in the dark so before we talk about what we do, we’ll understand you first. We talk to staff on walk-rounds and build up an accurate profile. We can even run surveys and campaigns digitally to get a more in depth idea of what people need from improve visibility to adding in lighting or digital alerts through multiple platforms.
End-to-End Transparency
We understand large business structure and how essential a trustworthy and organised service is to any type of business - so we are just that!
Using date fed back to us from our clients, listening to our developers and engineers we can optimize with your business planning so your business has zero delay and maximum impact Where required, telemetry, Wi-Fi, LAN allows for a check-in function giving a time and date stamped records of service visits. In the event you feel like you might have missed us we can instantly update you with the last visit details and inform you when your screen, display or lighting is next due to be serviced.
Terms and Conditions
1) Scope and Application
1.1 These terms of sale (“Terms”) apply to all purchases of products (“Products”) or services (“Services”) which are sold through this website (“Site”) by: (a) Us, the Seller, Bizet.Bee.Board® Bizet.Bee® Bizet.Bee.Board® are trademarked names, they are distributed as a brand and Trademark in the UK by Alite Consulting LTD, Company number 14083775 (references to “us”, “we” or “our” being construed accordingly) to (b) you, the purchaser (references to “you” or “your” being construed accordingly). VAT Number 413882004
1.2 By placing an order on this Site you agree to abide by these Terms. If you are a ‘consumer’ (purchasing outside the scope of your business), then nothing in these Terms will reduce your statutory rights relating to faulty or misdescribed Products or Services. For further information about your statutory rights contact your local authority Trading Standards Department or the Citizens’ Advice Bureau of the UK. UKGDPR is responsible for all GDPR related regulations.
2) Acceptance
2.1 Any prices, quotations and descriptions made or referred to on this Site are subject to availability, do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below).
2.2 While we make every effort to ensure that items appearing on the Site are available, we cannot guarantee that all items are in stock or immediately available when you submit your order. We may reject your order if we are unable to process or fulfill it. If this is the case, we will refund any prior payment that you have made for that item.
2.3 An order submitted by you (when you click the ‘Buy’, ’Subscription’ or ‘Pay’ button) constitutes an offer by you to us to purchase Products or Services on these Terms and is subject to our subsequent acceptance.
2.4 You may receive an automatic e-mail acknowledgement of your order. This does not constitute our acceptance of your order. It may mean you are next sent further terms and subject to a credit check.
2.5 Our acceptance of your order takes place when we dispatch your Product or when we agree to provide or a third party service provider begins to provide the Services to you. (“Acceptance”).
2.6 In the case of Services please note that we are not the provider of the Services purchased from the Site. These Services will be provided by either our partner whose name and logo appears on the Site or by third party service providers and your relationship with them may be subject to additional terms and conditions which they will provide to you or require you to agree to before you receive the Service.
3) Your Representations
3.1 You should take care to ensure that all information that you provide when placing your order is up to date, accurate and sufficient for us to fulfill your order.
3.2 By placing an order you represent that you have legal capacity to enter into a contract.
3.3 You should ensure that your account information which is kept with us is accurate and updated as appropriate. Such information (and any passwords given to you for the purposes of accessing the Site and/or purchasing Products) should be kept secure against unauthorized access.
4) Price and Terms of Payment
4.1 Prices payable for Products or Services are those in effect at the time of Acceptance. Prices may be indicated on the Site or an order acknowledgement but we will notify you of the final sale price at the time of our Acceptance.
4.2 We have the right at any time prior to our Acceptance to withdraw any discount and/or to revise prices to take into account increases in costs including (without limitation) costs of any materials, carriage, labour or the increase or imposition of any tax, duty or other levy and any variation in exchange rates. We also reserve the right to notify you of any mistakes in Product descriptions or errors in pricing prior to Product dispatch or Service provision.
4.3 If the price of the Product or Service increases or we change the description of the Product or Service between the time that you place your order and the time of our Acceptance, we will notify you, if you are a consumer you may cancel your order and you will be given a full refund. If you choose to proceed with your order it will be delivered to you in accordance with the revised description and/or at the increased price.
4.4 Payments and deposits made towards any events are non-refundable and must be paid in full 1 days prior to the event.
4.5 Payment for shipping and applicable VAT or other tax or duty must be made prior to dispatch and by such methods as are indicated on the Site.
4.6 We will charge credit or debit cards on dispatch of the Product or commencement of Services. We reserve the right to verify credit or debit card payments prior to Acceptance. Methods of payment accepted by us can be found on the Site.
4.7 If you are a business customer (purchasing within the scope of your business) we may agree to invoice you in advance, or extend credit for the purchase of Products and/or Services from the Site. In such cases the following Terms shall apply to you:
4.7.1. Where the payment is invoiced, each invoice shall be due on and made in full within one (1) days of the date of relevant invoice. If at any time you fail to pay any amount due on the relevant due date, we may by notice declare all invoiced amounts unpaid at that date to be immediately due and payable. We shall add an additional 4% per 24 hour period and add this to the amount owed. We reserve the right to lien the goods against the balance owed.
4.7.2. No counterclaim or set-off may be deducted by you from any payment due without our written consent. We may also take action against you for the price of Products at any time after payment has become due even though property in those Products may not yet have passed to you.
4.7.3. Any extension of credit allowed to you may be changed or withdrawn at any time. You shall indemnify us on demand against any out of pocket expenses incurred in relation to recovery of any overdue amounts.
5) Personal Information and Your Privacy
5.1 We comply with all data protection laws and will use data which could be used to identify you personally (“Personal Data”) only as set out in our Privacy Policy (“Privacy Policy”).
6) Termination
If you become bankrupt or insolvent or enter into a voluntary arrangement with creditors or you take any similar action or such action is taken against you in relation to your debts; or you fail to pay any amount by the due date, we may, in respect of any Products or Services for which payment has not already been received by us:
6.1 Stop any Products in transit; and/or
6.2 Suspend further Product deliveries; and/or
6.3 Stop or suspend provision of Services; and/or
6.4 Re-posses the Product; and/or
6.5 By written notice terminate your order and all or any other contracts between us and you.
7) Delivery and Risk
7.1 Where applicable, Delivery timescales/dates specified on the Site, in any order acknowledgement, Acceptance or elsewhere are estimates only. We will aim deliver the Products or commence provision of the Services within a reasonable time. If you are a consumer this shall in any case be within 30 days from when you place your order. If we are unable to do so and if you are a consumer we will give you the opportunity to cancel your order.
7.2 Delivery shall be to a valid address within the Territories submitted by you and subject to Acceptance (“Delivery Address”). You should check the Delivery Address on any acknowledgement or acceptance we provide and notify us without delay of errors or omissions. We reserve the right to charge you for any extra costs arising from changes you make to the Delivery Address after you submit an order where changes are necessary as a result of your error in inputting the Delivery Address. Changes that you make to the Delivery Address after submitting an order may cause a delay in the delivery of your order.
7.3 If you refuse or fail to take delivery of Products provided in accordance with these Terms, the Products shall nonetheless only become your property once the full amount is paid and we may lien the goods against the total amount owed plus interest at 4% per 24 hour period in addition above the base rate set by the bank of England and:
7.4 You shall be responsible for all costs of Product storage and any additional costs incurred as a result of such refusal or failure to take delivery;
As a customer you do not have the right to refuse the delivery or an International package, it is only possible should the item be damaged for an insurance claim to be processed with the courier, we do not accept at any time to cancel an order for reasons such as change of mind, change of spec, change of design or wish to cancel to go elsewhere.
In the situation of damage you must first sign the item was damaged in transit, confirm your refusal in email to operations@losev.tech, take photographs of the damage in transit and tell the courier to take the package back to the local delivery depot whilst you also make contact with your courier to advise of your decision and request further instruction on if the shipment is to be returned, loss adjuster inspected or destroyed.
Please note that refusal of your shipment will not cancel any Duty and Tax, or balance owed on your invoice that has been issued following the importation of your package.
You will need to pay in full the balance owed, pay all duty and taxes and any other local storage costs, you will need to confirm in writing that these charges are paid so that the package has legitimately entered the country. You will then need to process a claim directly with your local Revenue and Customs for tax being reclaimed and note that items were damaged in transit as the sole reason why you reject your shipment.
7.5 We shall be entitled 30 days after the agreed date for delivery to dispose of Products and we may charge you for any costs associated with this.
7.6 If you are a business customer and where we deliver Products by installments, each installment constitutes a separate contract and any defect in any one or more installments shall not entitle you to cancel the contract as a whole nor to refuse to accept any subsequent installment.
7.7 Save as otherwise provided in these Terms, risk of loss of or damage to the Products passes to you on delivery or when placed in your possession or collected by any carrier or transport provided by you.
8) Rejection, Damage or Loss in Transit
8.1 You should carefully check Products upon delivery to ensure that they are in satisfactory condition, in accordance with their description and complete. You may arrange an RMA process for replacement parts for the purchased items in accordance with these Terms or any applicable Returns Policy referred to as an RMA on this website where:
8.1.1. Products or any part thereof have been damaged or lost in transit. Provided that if you are a business customer you have notified us about this damage or loss within 1 working days of receipt of the Products; an appropriate insurance claim shall proceed with the courier and you have notified contact us page of the website and sent images in reply to the email you receive from us within 10 business hours.
8.1.2. there are defects in Product due to shipping damage (not being caused by your use of the Products outside their intended or recommended use or outside manufacturer’s specific instructions). Provided that if you are a business customer you have notified us about this defect within 1 working days of receipt of the Products; and there is no moisture or water damage to the rear, internals or intake in to electrical items. At which time an RMA process shall begin when you email photos, and shipping documentation for an RMA Number to contact us page of the website in which you will be sent replacement parts or required to send the items back at your own cost for inspection.
8.1.3. On site services have been performed without due care and skill. Provided that if you are a business customer you have notified us within 1 days of such defect becoming apparent and these services provided; or
8.1.4. the Products or Services do not match their description and you have not been clearly notified of any changes to your order. Provided that if you are a business customer you have notified us within 10 business hours of such defect becoming apparent via the contact page with images, videos and request an RMA form. An RMA Process at this time shall begin, all damages, misuse or installation damage shall be charged.
8.1.5 you have not had a custom made item that is customised to you specifically with a logo, OEM request or design, a custom case or in a way that they have been altered the items from their original design or use and brand name. In which case we do not offer refund or exchanges only at our discretion a warranty repair. All costs relating to the repair shall be charged to the customer.
8.2 We shall not be responsible for any damage or losses: arising from defective installation of the Products by you; from the use of the Products in connection with other defective, unsuitable or defectively installed equipment which has not been supplied by us; your negligence; improper use of the Products or use in any manner inconsistent with the manufacturer’s specifications or instructions, and you shall not be entitled to return Products which have been damaged in this way.
8.3 Where we fail to deliver all or part of your order, or there is any defect in or damage to a Product or Service or it does not comply with the description of the Product or Services found on the Site or notified to you we may at our option (if you are a business customer) or at your option (if you are a consumer):
8.3.3. Make good any such shortage or non-delivery within the allocated timeframe that you have informed us within one day of delivery and/or
8.3.3.1. Where possible repair the Product at our cost, this will be via an Return material authorisation process, this shall be where an email is written to us notifying of a need to repair, you shall fill out an RMA form and send this via the contact page of the website it then must have a clear photographic image showing the fault, video of the fault in operational circumstances, the name of the qualified installation person, the serial number of each item. Once completed the items must be received within 30 days of an RMA and within 1 year of the invoice. Once the email has been received and the form completed and put into the box, it shall be paid to be shipped with all duties and delivered to the return address within the 30 days and the overall warranty period of 1 year from the date of invoice; or;
8.3.3.2. Refund the price paid in respect of any Products found to be damaged or defective once inspected under RMA and deemed non repairable due to a manufacturers fault.
It shall not be refunded should it be damaged by dismantling the product, defective due to misuse, damage by an installer, or damage from moisture or water ingress. You shall fill out an RMA form and send it via the contact page of the website, all items must be received within 30 days of an RMA email being received and the form completed and delivered to the return address with a duty paid within the 30 days and the overall warranty period of 1 year from the date of invoice.
9) Retention of Title
9.1 For the avoidance of doubt, in the case of Products or Services sold with associated data license agreements, the manufacturer, licensor or supplier of such Products or Services shall retain title to, and ownership of the copyright and all other intellectual property rights in any data or materials, extracts and copies thereof. No title shall pass to you and you shall have no rights in or to the data or the materials other than the right to use them in accordance with the express terms of the relevant license agreement.
9.2 If you are a business customer and Products are delivered to you on credit or where you are to pay us by invoice and in either case we deliver the Products to you without having first received payment the following Clauses 9.3 to 9.5 shall apply.
9.3 As or where applicable, title or license to Products in any one order shall not pass from us to you until payment in full of the price payable in respect of such order (including any interest or other payments due in respect of those Products). Until payment has been made in full for any Products, you shall have possession of those Products as our agent and shall (subject to the provisions of Clause 9.3 below) store the Products in such a way as to enable them to be readily identified as our property, and keep proper and accurate records to enable us to distinguish Products for which payment has been made in full from those Products for which payment is outstanding.
9.4 If you sell any Products, to the fullest extent permitted by law, you shall hold (on a fiduciary basis) all proceeds of such sales in trust for us and in a separate account. You undertake immediately upon being so requested by us to assign to us all rights in respect of those proceeds and that separate account and/or all rights and claims which you may have against any customers arising from such sales until payment is made in full as aforesaid and not to assign such rights and claims to any third party without our prior written consent.
9.5 We reserve the right to repossess any Products in respect of which payment is overdue, declined or lapses and thereafter to re-sell the same and for this purpose, you hereby grant us an irrevocable right and license to our servants and agents to enter upon your premises during normal business hours.
9.6 You must be the original purchaser of the goods and not in third party pocession of them. Should they be sold to you after a financing agreeement then you should make sure that you are in pocesssion of all spares. You will not receive any warranty extension and you shall take on all costs to keep the product in good working order. Failure to do so could incur costs to restore or replace the product.
9.7 If you are a consumer we will only dispatch products to you once we have received payment in full, you accept our terms in full for the Products. Upon receipt you must notify us within 24 hours of any problems from delivery damage and we shall make sure you are sent a replacement by following our RMA process. Once an item is received for Repair we shall inform you of the timeline for a replacement.9.71 If you are a consumer we will only dispatch Products to you once we have received payment in full for the Products and you accept our terms in full a copy of which is available in writing and may be updated on our website at any time before or after your order.
Upon receipt you must notify us within three days of any problems from delivery damage and we shall make sure you are sent a replacement by following our RMA process. Once an item is received for Repair we shall inform you of the timeline for a replacement once we have received an RMA form from asking the contact us page for this form, a payment receipt and bank statement from the consumer will be required to prove payment by an individual only.
10) Third Party Rights
10.1 You shall be responsible for and reimburse us for all expenses which we suffer liabilities, arising as a result of our performing Services or carrying out any work on or to the Products to your specific requirements or specifications which you have requested in the Products or Services which including for example where any third party brings a claim or action against us alleging infringement of its proprietary rights.
11) Warranty
11.1. All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Site or made available by us are intended to represent no more than a general illustration of the Products and do not constitute a warranty or representation by us that the Products will conform with the same. You must refer to the manufacturer’s specifications or warranty documentation to determine your rights and remedies in this regard.
11.2 You may have the benefit of a manufacturer’s, licensor’s or supplier’s warranty with the Products supplied and you should refer to the relevant documentation supplied with the Product or Service in this regard. (If applicable, a Returns Policy may also set out procedures applicable to repairs or replacement of defective Products delivered.)
11.3 If you are a business customer, your rights of repair or replacement of any Products or any part or parts thereof which are found to be defective will (except where agreed otherwise) not apply where:
11.3.1. Products have been repaired or altered by persons other than the manufacturer, or any authorized LED Display reseller, only Bizet.Bee.Board® Employees may disassemble goods for repair;
11.3.2 defective Product or Products have not been returned together with full details in writing of the alleged defects within 30 working days from the date on which such Products were delivered and signed for, it is very important that there is no moisture or water damage to electrical items
11.3.3. defects are due (wholly or partially) to mistreatment, improper use or storage or maintenance or installation, or failure to observe any manufacturers’ instructions or other directions issued or made available by us in connection with the delivered Products.
12) Consents, Customs Duties & Export
12.1 If any license or consent is required for your acquisition, delivery or use of the Products, you shall obtain such license or consent at your own expense and if necessary produce evidence of having done so to us. Where you are a business customer and you have failed so to do so, you shall not be entitled to withhold or delay payment. Any additional expenses or charges incurred by us resulting from your failure to obtain any necessary license or consent shall be met by you.
12.2 Products licensed or sold to you under these Terms may be subject to export control laws and regulations in your country or in the country from which they are to be shipped, delivered or used. You shall be responsible for complying with any such laws.
12.3 Where Products over a certain value are shipped from outside the European Economic Area (EEA) (for example where their value is deemed to be in excess of your personal or business import allowance and shipped from asian assembly locations), you may be subject to customs charges, import duties and taxes, levied when the Product reaches your specified destination. Any such additional charges for customs clearance or import duties or taxes must be met by you. You should contact your local customs office for further information on customs policies or duties.
13) Limitation of Liability
13.1 Our liability under these Terms (whether for negligence, breach of contract, misrepresentation or otherwise) shall be limited to the price payable for the Products or Services which are the subject of that order.
13.2 If you are a consumer in addition to our liability under Clause 13.1 above we will also be liable to you for losses that you suffer which are a foreseeable consequence of us breaching these Terms. Losses are foreseeable where they could be contemplated by you and us at the time of Acceptance.
13.3 In no case shall we be liable for incidental, indirect, or consequential damages; or any loss of income, revenue, profits, contracts, data, goodwill or savings.
13.4 Subject to any express provisions to the contrary set out in these Terms, all terms, conditions, warranties and representations (express or implied by statute, common law or otherwise) are hereby excluded.
13.5 In no case do we seek to exclude our liability for (1) death or personal injury caused by our negligence (or that of our employees or authorized representatives); (2) fraud; (3) any breach of any obligation as to title to the Products implied by statute; or (4) any other liability which cannot as a matter of law be limited or excluded.
14) Governing Law and Jurisdiction
14.1 These Terms shall be governed by Irish Law and we both agree to the non exclusive jurisdiction of the courts of Ireland over the Terms and any matter related to them, and all proceedings shall be conducted in English.
14.2 If you are a consumer and you live outside the EU you may be entitled to bring court proceedings in your own language and in your local courts, a local consumer advice organization will be able to advise you of your rights.
15) General
15.1 You may not transfer your rights under these Terms to anyone else without our prior written consent.
15.2 You recognise that there may be circumstances outside our reasonable control which would prevent us from providing you with the Products or Services which you have ordered. Circumstances beyond our reasonable control may include (but are not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labour disturbance, breakdown of plant or machinery, interruption in the supply of power or materials. In such cases, whilst we will do our best to fulfill your order, we cannot be responsible for failure or delay in doing so and in such event we may elect to cancel your order and refund any payments made. You may request that your order be cancelled if it has not been fulfilled within 60 days of having been made.
15.3 These Terms set out all of our obligations in relation to provision of Products and Services to you under any accepted order. These Terms prevail over any other terms or conditions referred to elsewhere or otherwise implied. We reserve the right to modify these Terms from time to time and any order will be subject to the Terms that are in place at the time that your order is accepted. The Products and Services you have purchased may have applicable terms and conditions from the manufacturer, licensor or supplier of the respective Products and Services supplied, and you should refer to the relevant documentation supplied with the Product or Service in this regard. Such terms will govern your use of the Products or Services and in the event of conflict with these Terms, the former shall prevail.
15.4 No delay by either you or us in enforcing any of these Terms shall restrict the rights that either of us has under them.
15.5 No waiver of any term or condition of these Terms shall be effective unless made in writing and signed by us.
15.6 If a court of competent jurisdiction finds that any provision or portion of these Terms to be illegal, unenforceable, or invalid the remainder of these Terms (to the fullest extent permitted by law) will continue in full force and effect.
16)Notices
If you wish to contact us for any reason in connection with these Terms you may do so via post to our registered office. We only accept disputes being resolved by post in writing to our registered office within 1 month of product sale. All product solutions and any copyright are owned by Bizet.Bee.Board® which is a distributed to brand and trademark of Alite Consulting Limited LTD unless we have notified you of a manufacturer. In which case it shall be the manufacturers sole responsibility to support any warranty and not Bizet.Bee.Board® which is a brand and trademark, will not allow the distibution company in any way directly to be connected to support the warranty of any items sold.
We shall supply the contact information for the manufacturer so that you can arrange any issues to be resolved directly with them regards product or warranty.
The manufacturer if not Bizet.Bee.Board® approved facilities will remain the location to ship items to for repair, the warranty supplier, holder and shall have there own terms which customers shall have to make sure that they are familiarised with. Customers can pay Bizet.Bee.Board® which is a brand and trademark of Alite Consulting LTD, for a Service Level agreement and additional warranty cover if notified at the time of the original purchase. Because of the nature of technology products having an end of life for warranty, the warranty shall only remain with the original product purchaser and shall not be reactivated when additional spare items are purchased at a later date.
Any associated product patents are granted via our supply chain. Bizet.Bee.Board® which is a brand and trademark of Alite Consulting LTD are not liable for any patent disputes.
Our factory acceptance process is managed with customers to make sure they are happy with all solutions and details of that process will be sent in advance of any shipment. Upon receipt of delivery the customer has 10 business hours within the same day to notify Bizet.Bee.Board® and supply a copy in writing Alite Consulting LTD in the UK by recorded post of any damages, missing items or problems with the delivery.
Only by notifying us via the contact page of the website and a copy by post with a scanned copy of the delivery note clearly marked with damages shall any insurance, replacement or warranty claim be valid. You should in all cases notify the shipper, the manufacturer and Alite Consulting LTD, which is a distributed to brand and trademark of Alite Consulting LTD on the date of delivery in writing and on email of such an issue so that there are clear paper trails relating to the problem for all parties. Bizet.Bee.Board® is not a shipping agent or shipper of goods, and a customer must always have their own insurance for shipping goods and are liable for their own taxes, duty and delivery location being made available on the delivery slots provided. the Bizet.Bee.Board® which is a distributed to brand and trademark of Alite Consulting LTD, will then look to resolve the problems raised within 1 year of the purchase date which shall be the date of the invoice raised and not when items are attempted to be delivered. After 1 year has passed all warranty shall become invalid. This is to account for long delays between product factory acceptance and when goods are delivered for some customers who choose slow sea freight over several months. These months are included as time active in the warranty period.
Bizet.Bee.Board® is a website, brand and Trademark distributed in the UK by Alite Consulting LTD, VAT Number 413882004
Privacy Policy
Privacy Policy
Our Privacy Policy was posted on 22 December 2020. It governs the privacy terms of our website, located at sonetlumiere.tech and the tools we provide you (the "Website" or the "Service").
Your Privacy
Our Website follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.
Definitions
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on a User's device.
Data Controller: Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject: Data Subject is any living individual who is the subject of Personal Data.
User: The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not limited to: Email address, Name, Contact Number, Address, State, Province, ZIP/Postal code, City, Cookies and Usage Data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us via the contact us page of the website titled Personal UKGDPR, or EU GDPR.
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Use of Data
We use the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Disclosure Of Data
Business Transaction. If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Security Of Data
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Bizet.Bee.Board® is a distributed to brand to Alite Consulting LTD has a legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Bizet.Bee.Board® may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it's not overridden by your rights
For payment processing purposes
To comply with the law
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Bizet.Bee.Board® aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Son Et Lumiere Limited relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us via the contact us page only.
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